I designed an e-commerce B2B and B2C Enterprise Resource Planning (ERP) software solution for the largest automotive retailers in the world, enabling efficient and entirely remote car buying experiences for Toyota, Lexus, and Mazda dealerships.
For password, please refer to the resume that you received from me.
Product Design | System Design | Legacy System Modernization |
Mobile Design | Wire-framing | Prototyping | UX | UX Research
A comprehensive study on Toyota customers and dealers user journey, pinpointing and addressing key challenges.
UX Research | Journey Mapping | Presentation
Unveiling insights and solutions for a smoother, more informed journey on Indeed.
UX Research | Heuristics Evaluation | Recruiting | Usability Testing | Data Analysis | Presentation
Uncovering the secrets of multiplayer design for enhanced teamwork and player engagement.
Benchmark Study | Presentation
A data-driven analysis of the city's unfinished highways and urban activism, showcasing a blend of qualitative and quantitative research through interactive, visual storytelling.
Field Research | Interviewing | Qualitative & Quantitative Data Gathering | Data Visualization